# Slow down/Limited Capabilities

- Provider: [HeyGen](https://down.guide/heygen)
- Level: confirmed
- Impact: Degraded
- lasted 43m
- started 2026-07-30 17:35 UTC
- id: DWN-1ad59b44a6
- Official page: https://status.heygen.com/incidents/01KYT1H384A081H74QHV9XRRBP

## Updates from HeyGen
### 2026-07-30 17:35 UTC: investigating
A spike is slowing down multiple services. We are investigating the issue and expect slow performance until it is fixed.

### 2026-07-30 18:18 UTC: resolved
The problem has been identified and mitigated.

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