# API Product service hinderince

- Provider: [HeyGen](https://down.guide/heygen)
- Level: confirmed
- Impact: Degraded
- lasted 24m
- started 2026-02-20 22:50 UTC
- id: DWN-21820f27d5
- Official page: https://status.heygen.com/incidents/01KHYKY29VHEBV2HG6PWFA932P

## Updates from HeyGen
### 2026-02-20 22:50 UTC: investigating
We are investigating an issue with our API service. Expect lower availability during this time.

### 2026-02-20 23:13 UTC: resolved
The issue has been resolved

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