# Degraded Performance

- Provider: [HeyGen](https://down.guide/heygen)
- Level: confirmed
- Impact: Degraded
- lasted 1h 9m
- started 2026-06-22 20:01 UTC
- id: DWN-24d8ea0edc
- Official page: https://status.heygen.com/incidents/01KVRES0HQY1Z47MPTE32YTDF8

## Updates from HeyGen
### 2026-06-22 20:01 UTC: investigating
We have identified an issue resulting in degraded performance for the web application and API service.

### 2026-06-22 20:38 UTC: monitoring
Issue has been resolved. Services have recovered, and we are monitoring for continued stability.

### 2026-06-22 21:10 UTC: resolved
Issue has been resolved.

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