# GPU Vendor Issue

- Provider: [HeyGen](https://down.guide/heygen)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 19m
- started 2026-06-30 19:28 UTC
- id: DWN-8c017d7619
- Official page: https://status.heygen.com/incidents/01KWD01H361NCACK79HAQ3DHHQ

## Updates from HeyGen
### 2026-06-30 19:28 UTC: identified
Due to a lack in GPUs available - we're seeing an increase in outages and a degradation in performance.

### 2026-06-30 20:46 UTC: resolved
We've scaled up number of instances and we're no longer seeing an increase in errors.

From the builder: does your app depend on HeyGen? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=heygen) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention HeyGen.

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