# Is Hightouch down?

**No known problems: Hightouch's status page says operational** (Operational; last read 2026-11-06 21:35 UTC; source: [official status page](https://status.hightouch.io))

## Open incidents
_No open incidents._

## Components
- Sync Engine / AWS ap-south-1 (Mumbai): Operational
- Web Application / Reverse ETL: Operational
- Integrations / Sources: Operational
- REST APIs / Customer API: Operational
- Personalization API / AWS eu-west-1 (Ireland): Operational
- Extensions / Alerting: Operational
- Real-time Services / Event ingestion (US): Operational
- Sync Engine / AWS eu-west-1 (Ireland): Operational
- Web Application / Customer Studio: Operational
- Integrations / Destinations: Operational
- REST APIs / Partner API: Operational
- Personalization API / AWS us-east-1 (N. Virginia): Operational
- Extensions / Datadog: Operational
- Real-time Services / Event syncing (US): Operational
- Sync Engine / AWS us-east-1 (N. Virginia): Operational
- Personalization API / AWS us-west-2 (Oregon): Operational
- Extensions / dbt: Operational
- Web Application / Intelligence: Operational
- Real-time Services / Event ingestion (EU): Operational
- Sync Engine / GCP us-east4 (N. Virginia): Operational
- Extensions / Fivetran: Operational
- Real-time Services / Event syncing (EU): Operational
- AI Decisioning: Operational
- Identity Resolution: Operational
- Extensions / Git: Operational
- Sync Engine / GCP europe-west1 (Belgium): Operational
- Real-time Services / Real-time Personalization (US): Operational
- Match Booster: Operational
- Extensions / Looker: Operational
- Sync Engine / Azure eastus (Virginia): Operational
- Real-time Services / Real-time Personalization (EU): Operational
- Extensions / Sigma: Operational

## Last 90 days
- Incidents: 7 on 7 days
- Median duration: 53m; longest: 1h 26m
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: n/a

## Recent incidents
- **Hightouch**: [Slow Application Loading and Intermittent UI Errors](https://down.guide/hightouch/DWN-d9f4f35fa2) (Degraded; lasted 1h 9m; started 2026-09-29 21:53 UTC; Reverse ETL, Customer Studio, Intelligence)
- **Hightouch**: [Hightouch sync run delays](https://down.guide/hightouch/DWN-5586c449bd) (Degraded; lasted 0m; started 2026-09-24 14:29 UTC; us, us-east4)
- **Hightouch**: [Slow Application Loading and Intermittent UI Errors](https://down.guide/hightouch/DWN-e69f07e480) (Degraded; lasted 1h 26m; started 2026-09-21 20:48 UTC; Reverse ETL, Customer Studio, Intelligence)
- **Hightouch**: [Elevated sync errors](https://down.guide/hightouch/DWN-6751ba4b4c) (Degraded; lasted 0m; started 2026-09-18 15:10 UTC)
- **Hightouch**: [Elevated Sync Errors](https://down.guide/hightouch/DWN-a946686dc3) (Degraded; lasted 53m; started 2026-09-04 20:44 UTC; AWS ap-south-1 (Mumbai), AWS eu-west-1 (Ireland), AWS us-east-1 (N. Virginia) +3; ap-south-1, apac, eu, eu-west-1)
- **Hightouch**: [App Errors](https://down.guide/hightouch/DWN-3643e46f43) (Partial outage; lasted 1h 13m; started 2026-08-19 18:37 UTC; Reverse ETL, Customer Studio, Intelligence)
- **Hightouch**: [Hightouch app rendering issues](https://down.guide/hightouch/DWN-92126acb76) (Degraded; lasted 31m; started 2026-08-13 10:20 UTC; Reverse ETL, Customer Studio, Intelligence)

More: [history](https://down.guide/hightouch/history), [feed](https://down.guide/feed?provider=hightouch), [badge](https://down.guide/badge/hightouch.svg), JSON: https://down.guide/api/v1/providers/hightouch

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