# Delayed delivery for a small subset of events

- Provider: [Hightouch](https://down.guide/hightouch)
- Level: confirmed
- Impact: Degraded
- lasted 5h 8m
- started 2025-08-28 14:57 UTC
- Event ingestion (US), Event syncing (US)
- us
- id: DWN-22f32607ed
- Official page: https://stspg.io/m95vry1hjs1h

## Updates from Hightouch
### 2025-08-28 14:57 UTC: investigating
We are actively working on mitigating an issue that is causing a small subset of events to be delayed prior to delivery.

### 2025-08-28 16:32 UTC: monitoring
We've released a fix and are monitoring to ensure that conditions return to normal.

### 2025-08-28 20:05 UTC: resolved
The issue is fully resolved. All events are being delivered with normal latencies.

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