# Hightouch sync run delays

- Provider: [Hightouch](https://down.guide/hightouch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-24 14:29 UTC
- us, us-east4
- id: DWN-5586c449bd
- Official page: https://stspg.io/r3vjj1hgvbt2

## Updates from Hightouch
### 2026-09-24 14:27 UTC: resolved
A small number of sync runs may have encountered delays in sending data between 13:05 and 13:40 UTC in GCP us-east4. All syncs are now running normally with no data loss.

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