# Delay in syncs runs with Interval schedule type

- Provider: [Hightouch](https://down.guide/hightouch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-05-28 18:12 UTC
- id: DWN-a35cf64507
- Official page: https://stspg.io/p1rpjqh248jd

## Updates from Hightouch
### 2025-05-28 10:00 UTC: resolved
We’ve identified and resolved an issue affecting syncs scheduled using the Interval schedule type. Syncs set to run between 5:59 AM and 6:56 AM EDT were not triggered as expected until 6:56 AM EDT. Sync operations have since returned to normal. Thank you for your patience and understanding.

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