# Delay in subset of Events syncs

- Provider: [Hightouch](https://down.guide/hightouch)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2025-10-08 18:51 UTC
- Event syncing (US), Event syncing (EU)
- eu, us
- id: DWN-bf41ceb194
- Official page: https://stspg.io/2zpldrgn9lvv

## Updates from Hightouch
### 2025-10-08 18:51 UTC: monitoring
We identified and mitigated an issue causing delays for events to warehouse syncs beginning around 1:00 PM ET. Event ingestion and event forwarding syncs were unaffected. No data was dropped. We are processing the backlog and expect all syncs to be caught up shortly.

### 2025-10-08 19:03 UTC: resolved
This is now resolved. We have fully processed the backlog and syncs are now caught up and running as expected.

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