Skip to main content
Honeycomb

Canvas not loading

Degraded Lasted 38m · started · Honeycomb's page

Level
confirmed
Worst impact
Degraded
Components
ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface
Regions
eu, us
Down Index
24of 100

What to do

  • Check whether you use Honeycomb ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 38m it lasted.

    Anything that failed between 2026-08-21 15:21 UTC and 2026-08-21 15:59 UTC may need a replay.
  • Subscribe to Honeycomb's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=honeycomb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Honeycomb 3

  1. identified

    Canvas is not loading for customers in the US and EU regions and we have identified what we believe to be the cause and are rolling out a fix.

    provider

  2. monitoring

    We have deployed the fix and are seeing recovery of normal Canvas functionality.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-80eb656ed6

Is Honeycomb still down?

No, this incident was resolved 2026-08-21 15:59 UTC. For Honeycomb's live state, see https://down.guide/honeycomb.

How long did it last?

38m, from 2026-08-21 15:21 UTC to 2026-08-21 15:59 UTC, by the times Honeycomb posted.

What was affected?

Honeycomb named ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface in eu, us.

What caused it?

Honeycomb hasn't published a root cause. If it does, it shows here.

Where does this come from?

Honeycomb's official status page, https://status.honeycomb.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.