# Email notifications for SLOs, Triggers, and Anomaly Detection not sending

- Provider: [Honeycomb](https://down.guide/honeycomb)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 1m
- started 2026-10-22 16:06 UTC
- ui.honeycomb.io - US1 Trigger & SLO Alerting, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- id: DWN-a5b071aa8b
- Official page: https://stspg.io/h8nwlswpf1jq

## Updates from Honeycomb
### 2026-10-22 16:06 UTC: identified
We have identified an issue where emails for SLOs, Triggers, and Anomaly Detection are not sending. We are working to fix.

### 2026-10-22 17:07 UTC: resolved
Between 03:53 PM UTC to 4:08 PM UTC we saw email send failures elevate in which a small number of customers (10 enterprise, 8 self-serve, and 1 pro plan) were impacted. This came to 508 emails in total, or ~1% of our daily email send. We are working to ensure this failure mode is not able to happen again.

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