# Triggers intermittently failing in EU region

- Provider: [Honeycomb](https://down.guide/honeycomb)
- Level: confirmed
- Impact: Degraded
- lasted 1d 5h
- started 2026-07-27 13:13 UTC
- ui.eu1.honeycomb.io - EU1 Querying, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- eu
- id: DWN-f40138112f
- Official page: https://stspg.io/0x8zyh2jyvgz

## Updates from Honeycomb
### 2026-07-27 13:13 UTC: investigating
We are seeing triggers intermittently failing in the EU region. We are actively investigating the cause.

### 2026-07-27 13:52 UTC: investigating
We are continuing to see issues with triggers and are also noticing issues with querying. We are investigating for the cause of both.

### 2026-07-27 16:01 UTC: monitoring
We have identified the source of the issue, applied a temporary fix, and are working on a permanent fix. We continue to monitor the situation.

### 2026-07-27 19:46 UTC: monitoring
We are seeing a regression in performance with partial degradation of both triggers and querying. We are working to remediate.

### 2026-07-27 22:51 UTC: monitoring
The partial degradation has been resolved for all customers except for those specifically contacted. We are working on mitigation measures so that we can fully restore trigger functionality for everyone.

### 2026-07-28 18:21 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-07-28 18:30 UTC: resolved
The degradation in querying and triggers has been resolved and we're back to full functionality.

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