# Increased delivery latency

- Provider: [Hookdeck](https://down.guide/hookdeck)
- Level: confirmed
- Impact: Degraded
- lasted 24m
- started 2026-03-30 17:03 UTC
- id: DWN-2284d69631
- Official page: https://status.hookdeck.com/incident/860995

## Updates from Hookdeck
### 2026-03-30 17:03 UTC: update
We are investigating a delivery latency issue affecting free and team plan customers. Our team is currently investigating. We will update as soon as we have more information.

### 2026-03-30 17:27 UTC: resolved
We've identified the issue, and the services have recovered. We've now caught up on the backlog the issue caused.
CORRECTION: The previous update incorrectly stated that the issue affected all customers; it was, in fact, limited to free and team plan customers and did not impact customers under SLAs (growth & enterprise)

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