Scheduled retries are not being respected

What to do

• Check whether your product depends on Hookdeck. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 39m it lasted.

  Anything that failed between 2026-06-01 21:11 UTC and 2026-06-01 22:50 UTC may need a replay.

• Subscribe to Hookdeck's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=hookdeck works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hookdeck 4

1. updateJun 1, 2026, 9:11 PM UTC

   There's an ongoing issue impacting events with Next Attempt At dates (retries or scheduled events). The system currently isn't sending those events on the scheduled time. We are actively investigating the issue.

   provider

2. updateJun 1, 2026, 9:37 PM UTC

   We have identified the issue and are catching up on the backlog. We're expecting to be fully caught up in about 15 minutes.

   provider

3. updateJun 1, 2026, 9:51 PM UTC

   We're seeing more delay than anticipated due to another bottleneck. We're expecting to have fully delivered every previously scheduled events in another 15 to 20 minutes

   provider

4. resolvedJun 1, 2026, 10:50 PM UTC

   The issue is now resolved, and we are fully caught up on previously scheduled events that didn't get set as scheduled

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.