# Scheduled retries are not being respected

- Provider: [Hookdeck](https://down.guide/hookdeck)
- Level: confirmed
- Impact: Degraded
- lasted 1h 39m
- started 2026-06-01 21:11 UTC
- id: DWN-83e14aeda4
- Official page: https://status.hookdeck.com/incident/910363

## Updates from Hookdeck
### 2026-06-01 21:11 UTC: update
There's an ongoing issue impacting events with Next Attempt At dates (retries or scheduled events). The system currently isn't sending those events on the scheduled time. We are actively investigating the issue.

### 2026-06-01 21:37 UTC: update
We have identified the issue and are catching up on the backlog. We're expecting to be fully caught up in about 15 minutes.

### 2026-06-01 21:51 UTC: update
We're seeing more delay than anticipated due to another bottleneck. We're expecting to have fully delivered every previously scheduled events in another 15 to 20 minutes

### 2026-06-01 22:50 UTC: resolved
The issue is now resolved, and we are fully caught up on previously scheduled events that didn't get set as scheduled

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