- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- us, us-east-1
- Down Index
- 41of 100
What to do
Check whether you use Hookdeck in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d it lasted.
Anything that failed between 2026-05-24 17:51 UTC and 2026-05-26 18:30 UTC may need a replay.Subscribe to Hookdeck's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hookdeck works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hookdeck 4
- update
We're experiencing a delay in the event delivery pipeline, which is also impacting other system operations like retries. Requests are still being ingested and no data is lost. We are working on stabilizing the system.
provider
- update
The event delivery has recovered, and we've fully caught up on the backlog. However, the dashboard and API will not show complete data yet as we are still processing the data for the user-facing dataset.
provider
- update
The system is fully recovered, and the dashboard/API data should correctly represent the system state. We're sorry for the trouble caused, and we will publish a postmortem within a few days. We identified the root cause of a GCP Bigtable outage in us-east-1, which has been confirmed by the GCP support team. However, the system should be able to absorb a Bigtable outage, and we're looking into why the issue had broader performance consequences.
provider
- resolved
A full post-mortem for this issue is available here: https://hookdeck.notion.site/Bigtable-Write-Outage-Request-Processing-Disruption-36c783a05de280a2af03c530bda45246
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-977b668046
Is Hookdeck still down?
No, this incident was resolved 2026-05-26 18:30 UTC. For Hookdeck's live state, see https://down.guide/hookdeck.
How long did it last?
2d, from 2026-05-24 17:51 UTC to 2026-05-26 18:30 UTC, by the times Hookdeck posted.
What was affected?
Hookdeck named in us, us-east-1.
What caused it?
Hookdeck hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hookdeck's official status page, https://status.hookdeck.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.