# Increased delivery latency

- Provider: [Hookdeck](https://down.guide/hookdeck)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2026-06-16 14:09 UTC
- id: DWN-be6b148a9c
- Official page: https://status.hookdeck.com/incident/925655

## Updates from Hookdeck
### 2026-06-16 14:09 UTC: update
We're seeing increased latency in event delivery and are investigating the root cause.

### 2026-06-16 14:21 UTC: resolved
From 2:09 pm UTC to 2:20 pm UTC, we experience increased delivery latency (p99 of ~5 minutes at its worst). A DB switchover, which is normally transparent and doesn't impact latency, left some workers in a crashed state and failed to recover automatically. We're looking into the root cause of why the workers crashed and did not recover.

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