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Hostinger

Hostinger Dashboard Service API Issue

Major outage Lasted 7h 37m · started · Hostinger's page

Level
confirmed
Worst impact
Major outage
Regions
us
Down Index
48of 100

What to do

  • Check whether you use Hostinger in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 37m it lasted.

    Anything that failed between 2026-10-20 07:03 UTC and 2026-10-20 14:40 UTC may need a replay.
  • Subscribe to Hostinger's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hostinger works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

We've identified the cause of this issue.
Read the postmortem

Updates from Hostinger 10

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are aware that Hostinger Dashboard and service API is currently not loading for some users, and related services such as Website Builder may also be unavailable. Our team is actively investigating and working on a fix. We will share an update as soon as possible.

    provider

  3. investigating

    Our team is still actively investigating and working on a fix. We will share an update as soon as possible.

    provider

  4. identified

    We've identified the cause of this issue. Our third-party cloud provider, Google Cloud, is having a network outage that is affecting Hostinger Dashboard, the service API, Website Builder, Kodee and checkout. Websites hosted with Hostinger are not affected and continue to work normally. Google has confirmed the issue and is working on a fix. We've reached out to them and are following their progress closely. We'll post another update as soon as we have more information.

    provider

  5. identified

    Google notified us the outage was caused by a power failure at one of their data centers. They are working on restoring service but haven't given a recovery time yet. Hostinger Dashboard, the service API, Website Builder, Kodee and checkout are still unavailable. Websites hosted with Hostinger are not affected and continue to work normally. We'll post another update as soon as we hear more from Google.

    provider

  6. identified

    Google has now confirmed this outage on its public status page and says its engineers are still working on it. They haven't given a recovery time yet. Hostinger Dashboard, the service API, Website Builder, Kodee and checkout are still unavailable. Websites hosted with Hostinger are not affected and continue to work normally. We're sorry for the disruption and will post another update as soon as services start coming back.

    provider

  7. monitoring

    Hostinger Dashboard and the service API are not fully available yet. Some users can't log in to Hostinger Dashboard, and hosting plans and their settings can't be managed at the moment. Websites hosted with Hostinger are not affected and continue to work normally. Our team is currently working to restore normal service levels. We will provide the next update within 30 minutes. We apologize for the inconvenience caused.

    provider

  8. monitoring

    Hostinger Dashboard and the service API are not fully available yet. Some users can't log in to Hostinger Dashboard, and hosting plans and their settings can't be managed at the moment. Websites hosted with Hostinger are not affected and continue to work normally. Our team is currently working to restore normal service levels. We will provide the next update within 30 minutes. We apologize for the inconvenience caused.

    provider

  9. monitoring

    A fix has been pushed and we are now monitoring the results. Hostinger Dashboard, API and hPanel should now be working as expected. We will provide another update when needed. We apologize for the inconvenience caused.

    provider

  10. resolved

    The issue has been fixed, everything is operating as expected.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-19b33ff633

Is Hostinger still down?

No, this incident was resolved 2026-10-20 14:40 UTC. For Hostinger's live state, see https://down.guide/hostinger.

How long did it last?

7h 37m, from 2026-10-20 07:03 UTC to 2026-10-20 14:40 UTC, by the times Hostinger posted.

What was affected?

Hostinger named in us.

What caused it?

Hostinger wrote: "We've identified the cause of this issue." The postmortem: https://stspg.io/mgsgpnybn2s4

Where does this come from?

Hostinger's official status page, https://statuspage.hostinger.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.