# PHP JSON extension missing on Agency hosting plans

- Provider: [Hostinger](https://down.guide/hostinger)
- Level: confirmed
- Impact: Degraded
- lasted 1h
- started 2026-08-06 15:25 UTC
- Hostinger Agencies
- id: DWN-32144ffcdd
- Official page: https://stspg.io/kmw1bgxyp6qc

## Updates from Hostinger
### 2026-08-06 15:25 UTC: investigating
We are currently experiencing degraded performance issues on Agency server, customers could experience PHP 7.4 instances missing the JSON extension.
Client websites hosted there could be temporarily inaccessible or might load slower than usual. Our team is currently working to restore normal performance levels. We apologize for any inconvenience caused.

### 2026-08-06 15:41 UTC: monitoring
We pushed a fix and are monitoring the results.

### 2026-08-06 16:25 UTC: resolved
The issue is fixed.

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