# cPanel Accessibility Issues

- Provider: [Hostinger](https://down.guide/hostinger)
- Level: confirmed
- Impact: Degraded
- lasted 2d 19h
- started 2026-05-02 03:08 UTC
- Hostinger cPanel Hosting, UK Datacenter, Hostinger hPanel Backend +1
- id: DWN-41ee4c9d46
- Official page: https://stspg.io/446xzlwjyqnh

## Updates from Hostinger
### 2026-05-02 03:08 UTC: investigating
You may not be able to reach or see continuous loading on the cPanel product related panel areas.
Please note, that no data will be lost and Your websites will not be affected. Thank You for Your patience.

### 2026-05-02 06:22 UTC: investigating
We are currently aware of an issue where customers are unable to access the cPanel dashboard from hPanel, or may experience a continuous loading screen when trying to open it.
Our team is actively investigating this. Please note that your websites remain fully operational and no data will be lost. We apologize for the inconvenience and appreciate your patience while we work on a fix.

### 2026-05-04 23:04 UTC: resolved
This incident has been resolved.

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