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Hostinger

Connectivity issues from Pakistan region

Degraded Lasted 16d 8h · started · Hostinger's page

Level
confirmed
Worst impact
Degraded

What to do

  • Check whether your product depends on Hostinger. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16d 8h it lasted.

    Anything that failed between 2026-04-23 09:47 UTC and 2026-05-09 18:22 UTC may need a replay.
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Updates from Hostinger 12

  1. investigating

    We are currently investigating an issue affecting connectivity to websites hosted on our platform for users in Pakistan. Some users may experience sites being unreachable or connection errors. Our team is actively working to identify the cause. We apologize for the inconvenience caused.

    provider

  2. monitoring

    Pakistan Telecommunication Company Limited (PTCL) has reported a fault affecting one of its submarine cables. While the initial maintenance window (April 14–20, 2026) has passed, the issue remains ongoing and no updated estimated time of restoration (ETR) has been provided. Users in the region may continue to experience internet service degradation, particularly during evening hours due to peak traffic conditions. We will continue to monitor the situation. For more information please contact your ISP.

    provider

  3. monitoring

    We will continue to monitor the situation. For more information please contact your ISP.

    provider

  4. monitoring

    We will continue to monitor the situation. For more information please contact your ISP.

    provider

  5. monitoring

    We will continue to monitor the situation. For more information please contact your ISP.

    provider

  6. monitoring

    We will continue to monitor the situation. For more information please contact your ISP.

    provider

  7. monitoring

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

    provider

  8. monitoring

    We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.

    provider

  9. monitoring

    We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.

    provider

  10. monitoring

    We have been in contact with the responsible ISP, who has confirmed they are actively working on resolving the underlying connectivity issue. No updated estimated time of restoration has been provided yet. We will continue to monitor and post updates as we receive them.

    provider

  11. monitoring

    We are continuing to monitor the situation. We have followed up with the responsible ISP for an update, as the issue has persisted without resolution for several days. We will share any new information as soon as it becomes available.

    provider

  12. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-6e941898af

Is Hostinger still down?

No, this incident was resolved 2026-05-09 18:22 UTC. For Hostinger's live state, see https://down.guide/hostinger.

How long did it last?

16d 8h, from 2026-04-23 09:47 UTC to 2026-05-09 18:22 UTC, by the times Hostinger posted.

What caused it?

Hostinger hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hostinger's official status page, https://statuspage.hostinger.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.