Third-Party WordPress Plugin Service Degradation Affecting WP Admin Access

What to do

• Check whether you use Hostinger Hostinger Websites. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 20h 53m it lasted.

  Anything that failed between 2026-05-12 19:45 UTC and 2026-05-13 16:38 UTC may need a replay.

• Subscribe to Hostinger's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=hostinger works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hostinger 3

1. investigatingMay 12, 2026, 7:45 PM UTC

   We are currently investigating an issue affecting WordPress admin panel availability and performance on some websites using the following third-party plugins: RomeTheme for Elementor (rometheme-for-elementor) RomeTheme Form (romethemeform) This issue originates from the third-party vendor infrastructure and is not related to hosting platform availability or server performance. Temporary workaround: Log in to hPanel Navigate to WordPress → Plugins Deactivate the following plugins: RomeTheme for Elementor RomeTheme Form Retry access to /wp-admin Deactivating these plugins will not remove website content or configuration data. The plugins can be safely re-enabled once the upstream provider restores service availability. We are continuing to monitor the situation and will provide updates as additional information becomes available.

   provider

2. monitoringMay 13, 2026, 1:34 PM UTC

   The issue has been fixed and we are monitoring the results.

   provider

3. resolvedMay 13, 2026, 4:38 PM UTC

   The issue is solved.

   provider

Corrections

None so far.

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