cPanel license checker issue

What to do

• Check whether your product depends on Hostinger. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 20h it lasted.

  Anything that failed between 2026-10-21 11:12 UTC and 2026-10-24 08:03 UTC may need a replay.

• Subscribe to Hostinger's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=hostinger works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hostinger 3

1. identifiedOct 21, 2026, 11:12 AM UTC

   We’re currently experiencing an issue with the cPanel license verification system, which may prevent access to cPanel and WHM on some servers. Websites, email, and databases are not affected and continue to operate normally. We’re working closely with the cPanel team to resolve this as quickly as possible. No action is required on your side, and there’s no need to open a support ticket.

   provider

2. monitoringOct 22, 2026, 8:57 AM UTC

   We have deployed experimental solutions across all cPanel servers and identified license verification errors still present on some of our servers. These cases have been escalated to the cPanel team for further investigation and should soon be resolved. We are also monitoring the situation over the next 48 hours to verify whether any additional license unblocking is required. Websites, email, and databases remain unaffected and continue to operate normally. We will provide further updates as needed.

   provider

3. resolvedOct 24, 2026, 8:03 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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