# Email Delivery Issues — Builder/Horizons

- Provider: [Hostinger](https://down.guide/hostinger)
- Level: confirmed
- Impact: Degraded
- lasted 1d 18h
- started 2026-03-23 12:12 UTC
- User sites, Ecommerce
- id: DWN-c3dd2520f3
- Official page: https://stspg.io/8r89jdk3ntd5

## Updates from Hostinger
### 2026-03-23 12:12 UTC: investigating
We are currently investigating an issue where emails sent via Builder are not being delivered or are arriving in spam folders. Our team is actively working on a fix. We apologize for the inconvenience and will provide updates as soon as possible.

### 2026-03-23 15:26 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-03-24 08:09 UTC: identified
We are continuing to work on a fix for this issue

### 2026-03-25 07:03 UTC: resolved
This incident has been resolved.

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