# Bundle Discount applied incorrectly to some accounts

- Provider: [Hotjar](https://down.guide/hotjar)
- Level: confirmed
- Impact: Operational
- lasted 3d 5h
- started 2024-06-07 10:37 UTC
- id: DWN-0cf7d912f1
- Official page: https://stspg.io/f969nsjpcfhr

## Updates from Hotjar
### 2024-06-07 10:37 UTC: identified
The Bundle Discount has been applied incorrectly to a small number of accounts

### 2024-06-07 10:38 UTC: investigating
Our engineers have identified the cause, and are working on a solution

### 2024-06-10 16:07 UTC: resolved
Our engineers have resolved the issue and customers got back the proper discount

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