# Ask responses briefly rejected

- Provider: [Hotjar](https://down.guide/hotjar)
- Level: confirmed
- Impact: Operational
- lasted 0m
- started 2024-06-03 09:31 UTC
- us
- id: DWN-6a0b2a6e04
- Official page: https://stspg.io/ksdst23qm0hv

## Updates from Hotjar
### 2024-06-03 09:31 UTC: resolved
From approximately 7:26 to 7:42 UTC, an internal change caused Ask product responses to be rejected instead of saved. Our monitoring system alerted us to this issue and we reverted the change immediately and everything is working as expected again.

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