# Surveys not opening in Hotjar application

- Provider: [Hotjar](https://down.guide/hotjar)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-01-20 08:07 UTC
- insights.hotjar.com
- id: DWN-8b7b1931cc
- Official page: https://stspg.io/966r43thnztc

## Updates from Hotjar
### 2026-01-20 08:07 UTC: investigating
We are currently investigating this issue.

### 2026-01-20 09:07 UTC: resolved
This incident has been resolved.

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