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Hotjar

Growth customers not renewed on 12 Aug for one day

Degraded Lasted 0m · started · Hotjar's page

Level
confirmed
Worst impact
Degraded
Down Index
8of 100

What to do

  • Check whether your product depends on Hotjar. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-08-13 10:58 UTC and 2026-08-13 10:58 UTC may need a replay.
  • Subscribe to Hotjar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hotjar 1

  1. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fbf290e484

Is Hotjar still down?

No, this incident was resolved 2026-08-13 10:58 UTC. For Hotjar's live state, see https://down.guide/hotjar.

How long did it last?

0m, from 2026-08-13 10:58 UTC to 2026-08-13 10:58 UTC, by the times Hotjar posted.

What caused it?

Hotjar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.