# Some automation and workflow actions are delayed

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 4h 12m
- started 2026-04-21 15:25 UTC
- CRM, Marketing Tools, Chat & Automation
- us
- id: DWN-06893e6f94
- Official page: https://stspg.io/sx0kbr3b72rn

## Updates from HubSpot
### 2026-04-21 15:25 UTC: monitoring
We've addressed the issue that caused workflow execution delays in North America since 08:57 AM EST. We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.

### 2026-04-21 18:33 UTC: monitoring
We've addressed the issue that caused workflows and automation to be delayed in North America since 09:22 AM EST. We're monitoring performance closely to ensure the tools recover properly. Some email workflow actions continue to be delayed up to 6 hours.
The information on this page reflects our understanding of the incident and impact at the time of the update.

### 2026-04-21 19:37 UTC: resolved
Between 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the processing. As of 3:34 PM EST, our systems are working properly and the incident has been fully resolved. We are continuing to monitor for further impact.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.

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