# Some HubSpot tools may be unavailable for some users

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 44m
- started 2026-07-23 16:42 UTC
- id: DWN-48821be1e5
- Official page: https://stspg.io/5lbc9cnkjvqs

## Updates from HubSpot
### 2026-07-23 16:42 UTC: investigating
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

### 2026-07-23 17:26 UTC: resolved
Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.

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