# Email events and workflow enrolment delayed

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 3h 25m
- started 2026-01-29 11:28 UTC
- us
- id: DWN-49377bba22
- Official page: https://stspg.io/grtzckgqx8xd

## Updates from HubSpot
### 2026-01-29 11:28 UTC: identified
We estimate that we will restore service in the next hour.
We are mitigating impact from a database impairment which we believe is caused by resource exhaustion. We are scaling the system.
We will be back with an update within 30 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.

### 2026-01-29 11:58 UTC: identified
We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 12:47 UTC: identified
We've identified the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrolment and CRM updates in HubSpot. Our team is actively investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 13:16 UTC: identified
We're addressing the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 13:43 UTC: identified
We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 14:10 UTC: identified
We're continuing to address the cause of the event processing delays of up to 3 hours since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 14:41 UTC: identified
We're continuing to address the cause of the event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays may impact tools such as email events, workflow enrollment and CRM updates in HubSpot. Our team is actively working to mitigate this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

### 2026-01-29 14:53 UTC: resolved
We're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.

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