# HubSpot may be unavailable for some users

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-05-12 13:57 UTC
- id: DWN-81c5010848
- Official page: https://stspg.io/d7f06xvh7qt3

## Updates from HubSpot
### 2026-05-12 13:57 UTC: investigating
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

### 2026-05-12 14:55 UTC: resolved
Between 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our all impaired tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.

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