# Some HubSpot tools may be unavailable for some users

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 13m
- started 2026-09-23 15:05 UTC
- id: DWN-d5eb7482e7
- Official page: https://stspg.io/v9h6d79k4h4z

## Updates from HubSpot
### 2026-09-23 15:05 UTC: investigating
From 10:27 to 10:53 ET, sequence enrollments were unavailable for some customers

### 2026-09-23 15:17 UTC: resolved
Between 10:37 AM EDT (UTC -04:00) and 10:53 AM EDT (UTC -04:00), many customers in all affected regions experienced issues with sales tools. This was caused by a server impairment. As of 10:53 AM EDT (UTC -04:00), our sales tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.

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