# Some HubSpot tools may be unavailable for some users

- Provider: [HubSpot](https://down.guide/hubspot)
- Level: confirmed
- Impact: Degraded
- lasted 14m
- started 2026-08-11 19:31 UTC
- id: DWN-fabfc77c65
- Official page: https://stspg.io/blr3ys1sc5yq

## Updates from HubSpot
### 2026-08-11 19:31 UTC: investigating
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

### 2026-08-11 19:45 UTC: resolved
Between 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration update. As of 03:25 PM EDT (UTC -04:00), our CRM Record page are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.

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