- Level
- confirmed
- Worst impact
- Degraded
- Components
- AWS CDN
- Regions
- apac
- Down Index
- 27of 100
What to do
Check whether you use Hugging Face AWS CDN in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 23h it lasted.
Anything that failed between 2026-09-22 18:48 UTC and 2026-09-25 18:42 UTC may need a replay.Subscribe to Hugging Face's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=huggingface works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hugging Face 3
- degraded
We're seeing slower download speeds for some users in the Asia-Pacific region who are served by our Singapore CDN location. Reduced network capacity between cloud regions is impacting our ability to download files that aren't already cached in the region. We are not seeing an increased error rate, so downloads should complete successfully. To reduce the impact, we're sending some Asia-Pacific traffic to our other CDN locations. Some users may see higher latency while this is in place. We're monitoring this closely and will post updates as things change.
provider
- degraded
The Asia Pacific region continues to experience degraded performance due to impaired underlying network capacity. The root cause is identified as the rupture of a subsea cable between China and Japan, rerouting traffic onto the remaining capacity. We continue to monitor the situation and are diverting part of traffic to healthy regions.
provider
- resolved
The upstream network capacity issue affecting our Singapore CDN location has been resolved, and download performance for Asia-Pacific users is back to normal. We've returned traffic routing to its usual configuration. Thank you for your patience.
provider
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Corrections
None so far.
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Questions about DWN-a25a42a724
Is Hugging Face still down?
No, this incident was resolved 2026-09-25 18:42 UTC. For Hugging Face's live state, see https://down.guide/huggingface.
How long did it last?
2d 23h, from 2026-09-22 18:48 UTC to 2026-09-25 18:42 UTC, by the times Hugging Face posted.
What was affected?
Hugging Face named AWS CDN in apac.
What caused it?
Hugging Face hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hugging Face's official status page, https://status.huggingface.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.