# High Error Rates on EVI and TTS

- Provider: [Hume AI](https://down.guide/hume)
- Level: confirmed
- Impact: Partial outage
- lasted 30m
- started 2026-02-15 23:26 UTC
- id: DWN-24321276bd
- Official page: https://status.hume.ai/incidents/01KHHT0PJE8MWQDZGDAYJJRZYD

## Updates from Hume AI
### 2026-02-15 23:26 UTC: investigating
Seeing high error rates on TTS and EVI, seemingly due to an upstream inference provider. We are actively investigating.

### 2026-02-15 23:53 UTC: monitoring
Service has fully recovered. The engineering team is continuing to monitor.

### 2026-02-15 23:56 UTC: resolved
Issue was resolved

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