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Hume AI

Timeout issue affecting EVI and Octave

Major outage Lasted 14m · started · Hume AI's page

Level
confirmed
Worst impact
Major outage
Down Index
36of 100

What to do

  • Check whether your product depends on Hume AI. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 14m it lasted.

    Anything that failed between 2025-11-05 04:52 UTC and 2025-11-05 05:06 UTC may need a replay.
  • Subscribe to Hume AI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hume works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hume AI 2

  1. monitoring

    EVI and Octave services were timing out connecting to models from approximately 11 - 11:35pm EST. Issue seems resolved now, and team is monitoring

    provider

  2. resolved

    Latencies have returned to their normal levels and APIs operating normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5df8ba2d0c

Is Hume AI still down?

No, this incident was resolved 2025-11-05 05:06 UTC. For Hume AI's live state, see https://down.guide/hume.

How long did it last?

14m, from 2025-11-05 04:52 UTC to 2025-11-05 05:06 UTC, by the times Hume AI posted.

What caused it?

Hume AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hume AI's official status page, https://status.hume.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.