# Timeout issue affecting EVI and Octave

- Provider: [Hume AI](https://down.guide/hume)
- Level: confirmed
- Impact: Degraded
- lasted 58m
- started 2025-11-06 20:45 UTC
- id: DWN-6e6a7d6caf
- Official page: https://status.hume.ai/incidents/01K9DENMWMWAFQ56RR1B42KKZK

## Updates from Hume AI
### 2025-11-06 20:30 UTC: identified
Timeout issue in model inference causing degraded performance.

### 2025-11-06 20:32 UTC: identified
Issue has been identified and currently being worked on.

### 2025-11-06 21:26 UTC: monitoring
Monitoring the latency issue.

### 2025-11-06 21:43 UTC: resolved
Issue has been resolved.

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