# EVI Issue

- Provider: [Hume AI](https://down.guide/hume)
- Level: confirmed
- Impact: Partial outage
- lasted 3d 8h
- started 2026-07-24 13:29 UTC
- id: DWN-f59af25ed0
- Official page: https://status.hume.ai/incidents/01KYA525E1F9GS771HMH7PH7XV

## Updates from Hume AI
### 2026-07-24 13:29 UTC: identified
We're seeing increase error rates on EVI. We're investigating.

### 2026-07-24 16:08 UTC: monitoring
Seeing chats recover. Monitoring over the next few hours

### 2026-07-27 21:54 UTC: resolved
Issue was resolved.

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