Hygraph: Elevated error rates

What to do

Check whether your product depends on Hygraph. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-06-12 13:07 UTC and 2021-06-11 02:00 UTC may need a replay.
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investigatingJun 10, 2021, 8:54 PM UTC
We are currently investigating this issue.
provider
identifiedJun 10, 2021, 9:05 PM UTC
Our Team has identified the issue that is causing the error when loading the webapp and is working on a fix.
provider
identifiedJun 10, 2021, 11:55 PM UTC
Errors are caused by an outage in the AWS region that hosts one of our databases. Frontend and Management API are still affected.
provider
monitoringJun 11, 2021, 1:00 AM UTC
Database connectivity has been restored and the services are recovering. We'll continue monitoring.
provider
resolvedJun 11, 2021, 2:00 AM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Hygraph still down?

No, this incident was resolved 2021-06-11 02:00 UTC. For Hygraph's live state, see https://down.guide/hygraph.

How long did it last?

0m, from 2025-06-12 13:07 UTC to 2021-06-11 02:00 UTC, by the times Hygraph posted.

What caused it?

Hygraph hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hygraph's official status page, https://status.hygraph.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.