# Investigating increased latency for cache misses in the EU region

- Provider: [imgix](https://down.guide/imgix)
- Level: confirmed
- Impact: Degraded
- lasted 1h 49m
- started 2025-10-27 14:07 UTC
- Rendering Infrastructure
- eu
- id: DWN-69d29cc9ce
- Official page: https://stspg.io/mql28pf8nlmk

## Updates from imgix
### 2025-10-27 14:07 UTC: investigating
We are investigating increased latency for cache misses in the EU region.

### 2025-10-27 14:23 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-27 15:25 UTC: monitoring
Latency has returned to normal for the affected EU region. We will continue to monitor the situation.

### 2025-10-27 15:56 UTC: resolved
This incident has been resolved.

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