# Increased errors for new render requests

- Provider: [imgix](https://down.guide/imgix)
- Level: confirmed
- Impact: Partial outage
- lasted 51m
- started 2026-09-01 15:30 UTC
- Rendering Infrastructure
- id: DWN-79aecf75e0
- Official page: https://stspg.io/1142h2x7nbqh

## Updates from imgix
### 2026-09-01 15:30 UTC: identified
We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.

### 2026-09-01 15:35 UTC: identified
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.

### 2026-09-01 16:07 UTC: monitoring
Error rates have returned to normal levels.
We are continuing to monitor the situation while awaiting an update from Google Cloud.

### 2026-09-01 16:22 UTC: resolved
This incident has been resolved.

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