# Investigating errors with plan upgrades through the dashboard.

- Provider: [imgix](https://down.guide/imgix)
- Level: confirmed
- Impact: Degraded
- lasted 8h 44m
- started 2026-01-26 16:15 UTC
- Web Administration Tools
- id: DWN-8e25b22f92
- Official page: https://stspg.io/n7sq8bwry8f8

## Updates from imgix
### 2026-01-26 16:15 UTC: identified
We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.

### 2026-01-27 00:58 UTC: resolved
This incident has been resolved.

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