# Increased errors for new render requests (Rendering & Legacy video APIs)

- Provider: [imgix](https://down.guide/imgix)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 10m
- started 2026-06-04 14:44 UTC
- Rendering Infrastructure
- id: DWN-9409659daa
- Official page: https://stspg.io/63l4pyl0dyw3

## Updates from imgix
### 2026-06-04 14:44 UTC: investigating
We are currently investigating increased 5xx errors for new image and legacy video render requests.

### 2026-06-04 14:52 UTC: identified
We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations.
We continue monitoring errors rates and updates from Google Cloud.

### 2026-06-04 15:45 UTC: identified
We are seeing a large reduction in error rates. We will continue to monitor for updates.

### 2026-06-04 16:00 UTC: monitoring
Error rates have subsided to normal levels. We will continue to monitor for updates.

### 2026-06-04 16:54 UTC: resolved
This incident has been resolved.

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