# Asset Manager delay

- Provider: [imgix](https://down.guide/imgix)
- Level: confirmed
- Impact: Degraded
- lasted 6h 38m
- started 2024-11-14 20:18 UTC
- Web Administration Tools, API Service
- id: DWN-dd37f02402
- Official page: https://stspg.io/31413d6cp9wx

## Updates from imgix
### 2024-11-14 20:18 UTC: identified
We have identified an issue with newly uploaded images not appearing in Asset Manager after being uploaded. Note that the upload will succeed and the asset can be served, but it may not appear in Asset Manager.
We are applying a fix.
The rendering service is not affected.

### 2024-11-15 02:56 UTC: resolved
This incident has been resolved.

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