- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Frankfurt, Germany (HHN)
- Regions
- eu
What to do
Check whether you use Imperva Frankfurt, Germany (HHN) in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 43m it lasted.
Anything that failed between 2026-10-01 20:07 UTC and 2026-10-02 02:50 UTC may need a replay.Subscribe to Imperva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Imperva 6
- investigating
We have identified a connectivity issue affecting the Frankfurt, Germany (HHN) PoP. As a mitigation measure, traffic is being rerouted through alternate locations to reduce customer impact while our teams investigate. Some customers may experience intermittent latency or connectivity degradation. We are actively working to resolve the issue and will provide updates as more information becomes available.
provider
- investigating
We continue to investigate the connectivity issue affecting the Frankfurt, Germany (HHN) PoP. Traffic remains rerouted through alternate PoPs as a mitigation measure while investigations continue. Current monitoring indicates network services remain stable and traffic is being successfully handled through alternate locations. The HHN PoP will be returned to service once investigation and validation activities have been completed. We will continue to provide updates as more information becomes available.
provider
- investigating
We continue to investigate the connectivity issue affecting the Frankfurt, Germany (HHN) PoP. Traffic remains rerouted through alternate PoPs while the investigation continues. Current monitoring indicates that services remain stable and traffic is being successfully handled through the alternate locations. The HHN PoP will be returned to service once the investigation and validation activities are complete.
provider
- investigating
We continue to investigate the issue affecting the PoP. Traffic remains routed through alternate locations in the region. The team is performing additional validation and testing before returning the PoP to service. We will continue to monitor the situation closely and provide further updates as more information becomes available.
provider
- identified
The connectivity issue has been identified and resolved by our technical teams, and the system will continue to be monitored for stability. The Frankfurt, Germany (HHN) PoP will be returned to service during the low traffic period for this PoP. This is scheduled for around 02:00 UTC Friday 2nd October. A further update will be posted once this process has been completed.
provider
- resolved
The Frankfurt, Germany (HHN) PoP has been reactivated and is now returned to service. This incident has been resolved.
provider
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Corrections
None so far.
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Questions about DWN-076ab0269d
Is Imperva still down?
No, this incident was resolved 2026-10-02 02:50 UTC. For Imperva's live state, see https://down.guide/imperva.
How long did it last?
6h 43m, from 2026-10-01 20:07 UTC to 2026-10-02 02:50 UTC, by the times Imperva posted.
What was affected?
Imperva named Frankfurt, Germany (HHN) in eu.
What caused it?
Imperva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.