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Imperva

[INC-1147] Service degradation of LCY (London) PoP

Degraded Lasted 0m · started · Imperva's page

Level
confirmed
Worst impact
Degraded
Components
London 1, UK (LCY)
Regions
eu

What to do

  • Check whether you use Imperva London 1, UK (LCY) in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-09-28 11:42 UTC and 2026-09-28 11:42 UTC may need a replay.
  • Subscribe to Imperva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 1

  1. resolved

    Imperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues. The issue was traced to one of Imperva's third-party internet service providers. To mitigate the impact, Imperva rerouted traffic and bypassed the affected provider. Following this mitigation, service was restored and performance returned to normal levels.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-161c0f9253

Is Imperva still down?

No, this incident was resolved 2026-09-28 11:42 UTC. For Imperva's live state, see https://down.guide/imperva.

How long did it last?

0m, from 2026-09-28 11:42 UTC to 2026-09-28 11:42 UTC, by the times Imperva posted.

What was affected?

Imperva named London 1, UK (LCY) in eu.

What caused it?

Imperva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.