[INC-1109] Frankfurt (HHN) Data Center Issue

What to do

• Check whether you use Imperva Frankfurt, Germany (HHN) in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.

  Anything that failed between 2026-08-19 03:04 UTC and 2026-08-19 03:55 UTC may need a replay.

• Subscribe to Imperva's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 2

1. monitoringAug 19, 2026, 3:04 AM UTC

   We have discovered a service degradation that affected the Frankfurt (HHN) Data Center Issue which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the PoP, mitigating the impact to customers.

   provider

2. resolvedAug 19, 2026, 3:55 AM UTC

   Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service. We appreciate your patience and understanding throughout this incident.

   provider

Corrections

None so far.

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