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Imperva

[INC-1033] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity Issues

Degraded Lasted 0m · started · Imperva's page

Level
confirmed
Worst impact
Degraded
Components
Vancouver, Canada (VAN)
Regions
ca

What to do

  • Check whether you use Imperva Vancouver, Canada (VAN) in ca. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-05-12 07:49 UTC and 2026-05-12 07:49 UTC may need a replay.
  • Subscribe to Imperva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 1

  1. resolved

    We have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN PoP. Customers with affected traffic may have observed Cloud WAF Error Code 20 responses and/or TCP timeouts.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2bd50c1c0f

Is Imperva still down?

No, this incident was resolved 2026-05-12 07:49 UTC. For Imperva's live state, see https://down.guide/imperva.

How long did it last?

0m, from 2026-05-12 07:49 UTC to 2026-05-12 07:49 UTC, by the times Imperva posted.

What was affected?

Imperva named Vancouver, Canada (VAN) in ca.

What caused it?

Imperva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.