[INC-1049] Issue with creation of the site certificates.

What to do

• Check whether you use Imperva Cloud Security Management Platform. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 3m it lasted.

  Anything that failed between 2026-05-22 22:56 UTC and 2026-05-22 23:59 UTC may need a replay.

• Subscribe to Imperva's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 4

1. investigatingMay 22, 2026, 10:56 PM UTC

   We have discovered a potential issue affecting sites certificates validation. Technical teams are investigating. The next update will be shared no later then 23:25 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

   provider

2. investigatingMay 22, 2026, 11:39 PM UTC

   Remediation efforts are ongoing and teams are actively working to stabilize the services. The next update will be communicated at 00:10 UTC.

   provider

3. identifiedMay 22, 2026, 11:53 PM UTC

   Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance.

   provider

4. resolvedMay 22, 2026, 11:59 PM UTC

   A fix has been implemented and all services are operating normally. The incident has been successfully resolved,

   provider

Corrections

None so far.

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